Sobre este rol
Responsibilities:
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Mentor team members to provide superior guest service
- Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
- Properly staff and schedule table games department efficiently, keeping in mind special events, weather, and business conditions
- Train and develop table games team members through education, training, coaching, and corrective action
- Develop and maintain a safe, professional, and friendly work environment
- Oversee the overall integrity of the table games department
- Perform other duties as assigned
Qualifications:
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must be a high school graduate or equivalent
- Must have knowledge of all casino game rules
- Must have knowledge of all applicable gaming regulations
- Must have a minimum of two years as a Table Games Floor Supervisor casino management required
- Requires above-average math skills
- Experience with scheduling and budgeting in a casino environment
- Strong organizational, planning, and supervisory skills are required
- Must have open work availability to work nights, weekends, and holidays
Additional Benefits:
- $7 Daily Garage Parking
Physical Demands:
- Frequently required to lift up to a maximum of 30 pounds
- Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
- Requires manual dexterity to deal and collect cards and chips
- Requires visual acuity to perform close-up activities and peripheral oversight
Work Environment:
You may be exposed to bright lights, loud noise, and stressful situations in this position.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Requisitos
- Casino management
- Table games operations
- Staff scheduling
- Budgeting
- Regulatory compliance
- Team leadership
- Staff training
- Customer service
- Conflict resolution
- Math skills
- Organizational skills
- Planning
Beneficios
- Daily garage parking
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