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POSITION PURPOSE AND SUMMARY
The Housekeeper position must demonstrate and promote a strong commitment to
providing the best possible experience for our guests. The position is
responsible for cleaning guest rooms in accordance with company guidelines and
procedures.
Watch A Day in the Life video for Housekeeper (English)
https://vimeo.com/showcase/5180017/video/291794067
https://vimeo.com/showcase/5180017/video/291794067
Watch A Day in the Life video for Housekeeper (Spanish)
https://vimeo.com/showcase/5180017/video/311773198
https://vimeo.com/showcase/5180017/video/311773198
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible
experience for our guests and associates.
* Cleans assigned guest rooms with adherence to company standards, policies and
procedures.
* Ensures housekeeping carts, cart rooms and laundry areas are maintained to
company standard while in use.
* Stocks carts and cart rooms if necessary and or directed by management.
* Reports all maintenance issues directly to the front desk and/or manager on
duty.
* Reports any remaining guest property in a check-out room directly to the
front desk and manager on duty.
* Assists and provides reasonable accommodation in response to guest requests
whenever possible and practical.
* Complies with all safety and security policies and procedures.
* Completes all required and annual Extended Stay University training.
OTHER DUTIES
* Assisting with cleaning other areas of the hotel as assigned by the manager
including but not limited to, associate breakroom, guest laundry, fitness
room, vending areas, stairwells and common areas.
* Responsible for maintaining overall hotel cleanliness.
* Other duties as assigned by the management team.
BENEFITS
- Weekly Pay!
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
COMPENSATION
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of
time in a position, and location. Candidates are not guaranteed to be at the
high or low end of the compensation ranges presented. The Company complies with
applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA
Management, LLC to treat applicants and associates in all aspects of the
employment relationship without regard to race, color, religion, creed, sex,
pregnancy, age (as defined under applicable law), national origin or ancestry,
disability status, veteran status, genetic information or any other
characteristic protected by federal, state or local laws.
Qualifications
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand instructions, policies, and guidelines and the ability to engage
in effective communication with the manager and staff.
* Understand and follow guidelines, adhere to time objectives, productivity
measurements and similar company standards and expectations.
* Apply good judgment at all times.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary, be mobile, navigate the hotel,
handle, reach, and detect objects, tools, or controls, and detect scent and
detect sounds.
* Regularly position self to access low areas, traverse heights and remain
stable while doing so, balance, and the ability to bend, kneel, or crouch.
* Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50
pounds.
* Detect items in guest rooms to ensure safe performance of work.
* Frequently work in outside weather conditions (depending on hotel).
* Occasionally works in wet humid conditions (non-weather related), near moving
mechanical parts, in the presence of fumes or airborne particles and toxic or
caustic chemicals, and risk of electrical shock.
* Typically, moderate to loud noise levels in the work environment.
* The associate may be asked to travel to help additional locations within a
reasonable geography.
MINIMUM QUALIFICATIONS
- No prior experience or training necessary.
Requisitos
- Guest Room Cleaning
- Housekeeping Standards
- Laundry Management
- Maintenance Reporting
- Safety Compliance
- Time Management
- Effective Communication
- Attention To Detail
Beneficios
- Weekly Pay
- Competitive Wages
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program
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