Lobby Attendant

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Maintain the cleanliness and appearance of the hotel lobby, entrance,
hallways, elevators, public restrooms, meeting spaces, and other public
areas.
* Regularly inspect public areas and promptly address cleanliness concerns.
* Vacuum, sweep, mop, dust, polish, and sanitize designated areas according to
hotel standards.
* Clean glass doors, windows, mirrors, furniture, fixtures, and decorative
elements.
* Empty trash receptacles and replace liners as needed.
* Restock supplies in public restrooms, including soap, paper products, and
amenities.
* Respond promptly to spills, accidents, and guest requests to ensure a safe
environment.
* Assist with setting up and maintaining public area furniture and décor
presentations.
* Report maintenance issues, safety hazards, and repair needs to the
appropriate department.
* Support Housekeeping and other hotel departments during high-occupancy
periods and special events.
* Follow all Hilton brand standards, safety procedures, and cleaning protocols.
* Provide friendly and professional interactions with guests, offering
assistance and directions when needed.

QUALIFICATIONS

• High school diploma or equivalent preferred.
• Previous housekeeping, custodial, or hospitality experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks in a fast-paced environment.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Frequent bending, stooping, reaching, and repetitive motions.
• Ability to operate cleaning equipment and use cleaning chemicals safely.