Sales & Catering Assistant | The Whitehall Houston

Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Assistant
to join our team! SHG is an organization whose success is rooted in its service
culture. Our mission is to exude hospitality, be respectful and authentic,
prioritize the needs of our internal and external stakeholders above our own,
and continuously strive to make a positive impact in all we do. We are
passionate hoteliers eager to add like-minded people to our rapidly growing
team!

What's in it for you? When you join SHG you'll be part of a team committed to an
inclusive, employee-focused workplace that is invested in your development. We
want you to feel engaged, empowered, and excited to grow with us. After all, we
believe our greatest and most valuable asset is our people! SHG provides a
rewarding, fun and flexible work environment, exciting perks, an atmosphere
designed to encourage and promote career growth within the company and a robust
benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates
starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym
memberships + more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a
leading third-party management company with deep, multi-generational experience
in all facets of the hospitality industry. We are a diverse team of innovative
hoteliers and restauranteurs operating more than 200 locations across 38 states
and 3 countries. Our portfolio includes a wide array of reputable brands like
Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique
and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

* Assists with identifying and soliciting new accounts  Assists with
maintaining existing accounts  
* Assists with achieving monthly revenue booking goals  
* Assists with completing daily/weekly/monthly reports  
* Receives and responds to requests for information and inquiries by responding
directly to the customer or routing calls to the appropriate team member  
* Composes and distributes routing correspondence, reports or contracts (to
include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon
organizational practice, policies, and at the direction of the Director of
Sales or GM  
* Ensures all documents are completed accurately and on time and maintains
sales records and filing system  
* Reserves conference space and books blocks of rooms for guests  
* Assists with set up, maintaining, and clearing of banquet space before and
after events  
* Administers group and meeting/banquet events including greeting all groups,
creating and placing welcome amenities in rooms, finalizing items with the
group at check in/out  
* Follows up with past clients to ensure guest satisfaction  
* Coordinates with customers on due dates for rooming lists, cut off dates,
BEOs, contracts, etc. to ensure that all deadlines are met  
* Responds to all guest inquiries and third party meeting leads in a timely
fashion  
* Details banquet event orders and distributes to staff  
* Creates and maintains group blocks and catering/banquet events in the
property PMS systems  
* Conducts inspections of guest and meeting rooms, banquet facilities to ensure
they meet customer expectations  
* Works closely with front desk to ensure accuracy of reservations, groups,
events  
* Works client-related special events  
* Abides by Prime Time Selling hours  
* Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of one (1) year in hotel or conference Catering/Sales Assistant role

KNOWLEDGE, SKILLS AND ABILITIES

* Understands cross team functions and ability to manage processes   
* Strong project management skills   
* Strong problem-solving ability, including metrics-driven and strategic
thinking   
* Work effectively in a fast-paced environment and consistently demonstrate a
high level of organizational skills  
* Ability to communicate effectively verbally and in writing

*The hiring process may consist of a phone interview, manager(s) interview, drug
screen, background check, reference checks, and potential employment assessment.
This job description is only intended to provide a general description of the
benefits and compensation applicable to this position. Paid Time Off (PTO) is
available for eligible associates in accordance with the Company's Paid Time Off
policy. Specific compensation and benefit details will be discussed during the
interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.