Residences Houseman

POSITION SUMMARY

Deliver newspapers (Security delivers if house attendant has a different
schedule) to the Residences owner/tenants and guests on the overnight shift.
Deliver packages, laundry, dry-cleaning etc. to the Residences owner/tenants and
guests. Man the service elevator as required. Transport luggage and groceries to
and from units and other areas. Perform and document periodic inspections of the
building and grounds for safety issues, physical appearance and maintenance
conditions. Remove trash from each Residences floor and the compactor rooms to
the loading dock. Comply with all recycling mandates. Maintain inventory of
supplies, and materials and balance so that inventory levels meet demand levels.
Perform and adhere to the prescribed scheduled service routines for the areas or
items assigned to you. Maintain the overall appearance and prescribed
maintenance for the following areas that include, but is not limited to:
Lobbies, Vestibules and Corridors; Stairwells and Landings; Elevator Cabs;
Interior Service and Common Areas; Exterior Walkways, Drive Through Area,
Loading and Storage areas; Landscape Grounds Maintenance; Waste removal/storage
areas; Windows and any other common areas in the Building. Post caution signs to
limit traffic when necessary. Contact other departments directly for urgent
repairs. Respond promptly to requests from Residences owner /guests and other
departments. Identify and report preventative or other maintenance issues in
public areas or guest rooms. Maintain the daily/weekly/monthly and quarterly
checklist and present to the Management office on a regular basis. Perform
emergency response service actions (e.g. snow and ice removal, plumbing, fire
incidences follow-up) when requested by management.

Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; properly store flammable materials. Ensure uniform
and personal appearances are clean and professional; maintain confidentiality of
proprietary information. Welcome and acknowledge all Residence owners according
to company standards; anticipate and address Residences owner ‘s service needs;
assist individuals with disabilities; thank Residences owner with genuine
appreciation. Speak with others using clear and professional language. Support
team to reach common goals. Adhere to quality expectations and standards. Move,
lift, carry, and place objects weighing less than or equal to 55 pounds without
assistance and in excess of 55 pounds with assistance. Ability to push and pull
work-related machinery over sloping and uneven surfaces. Reach overhead and
below the knees, including bending, twisting, pulling, and stooping. Visually
inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn,
and manipulate objects of varying size and weight, requiring fine motor skills
and hand-eye coordination. Move through narrow, confined, or elevated spaces.
Move up and down a ladder. Stand, sit, kneel, or walk for an extended period
across an entire work shift. Perform other reasonable job duties as requested by
Supervisors.

PREFERRED QUALIFICATION

Education: No high school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

MIRJ

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and
Gentlemen create experiences so exceptional that long after a guest stays with
us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world
over and pride ourselves on delivering excellence in the care and comfort of our
guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are
delivered graciously and thoughtfully every day. The Gold Standards are the
foundation of The Ritz-Carlton and are what guides us each day to be better than
the next. It is this foundation and our belief that our culture drives success
by which The Ritz Carlton has earned the reputation as a global brand leader in
luxury hospitality. As part of our team, you will learn and exemplify the Gold
Standards, such as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work you do and
who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.