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Clubhouse Attendant

KW PROPERTY MANAGEMENT AND CONSULTING · Miami-Dade County, FL

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Sobre este rol

Flexible schedule including weekends (shift varies depending on needs)

English & Spanish required

The clubhouse attendant provides a professional and competent image along with a
friendly and outgoing attitude at the property. The club house attendant is a
key employee liaison between guests and residents.

Job Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

* Greet all guests in a standing upright position as they enter the community
maintaining the highest quality of customer service.
* Monitor and authorize entrance and departure of unit owners, visitors, and
other persons to guard against Illegal entry. All “check-in” policies and
procedures must be followed without any exceptions. 
* Utilize proper phone etiquette for all incoming and outgoing phone calls made
to residents. All calls should be clear and in a professional manner.
* Report any violations of the Rules and Regulations that are noticed according
the procedures established.
* Assist Property Manager with the community violations.
* Observe precautions required to protect residents, guests and property, and
report damage, theft, and found articles to supervisors.
*  Follow Opening and Closing Procedures of the Club House.
* Be familiar with the fire alarm system operations and report all incidents to
management.
* Call police or fire departments in cases of emergency,
* Monitor Club House, Pool, Tennis Courts, Play Ground, &Picnic Pavilion use
and advise the Property Manager of any issues or violations of the
established rules and regulations...
* Write reports of daily activities and irregularities, such as equipment or
property damage, theft, presence of unauthorized persons, or unusual
occurrences.
* Report all maintenance items which include, but is not limited to, burned out
lights, leaks, broken equipment to the Property Manager.
* Perform administrative assistant functions including but not limited to:
record keeping, filing, mail collection, word processing, data entry, and
other essential needs as required.
* Special Projects as instructed.
* Assist Administrative Assistant as needed.

Work Environment
This job operates in residential community and may be located  in a small
gate-house and/or in an office.

Physical Demands
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to
talk or hear. The employee is frequently required to stand; walk; use hands to
finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work
This position may be full time (30 hours or more a week) or Part-time (less than
30 hours per week).  This is non-exempt position (hourly). Days and hours of
work are determined at the property to satisfy the needs of the community.

Required Education and Experience

* Prior experience in a related position.
* Preferred Education and Experience; a high school diploma or equivalent. 6-12
months minimum experience in related position. 
* Bilingual (English and Spanish) preferred
* Working knowledge with MS Office and computers.
* Effective verbal and written communication skills
* Experienced in the hospitality industry, and must demonstrate organizational
skills, excellent interpersonal skills and strong communication.

Other Duties
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities and activities
may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Requisitos

  • Customer Service
  • Bilingual English and Spanish
  • MS Office
  • Administrative Support
  • Conflict Resolution
  • Communication Skills
  • Organizational Skills
  • Interpersonal Skills
  • Record Keeping
  • Data Entry
  • Phone Etiquette
  • Facility Monitoring
HospitalityCustomer Service & SupportAdministrativeSecurity & SafetySports & Recreation

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