About this role
The Responsibilities:
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Develop and execute innovative social media, digital, and web campaigns in collaboration with the Marketing Manager, ensuring flawless implementation and alignment with marketing objectives
- Submit and proof creative requests for all advertising media, including direct mail, digital marketing assets, printed collateral, and outdoor signage, ensuring accuracy and brand consistency.
- Serve as a brand ambassador for Bally’s Chicago across social media platforms, including Instagram, Facebook, and other digital channels.
- Manage and respond to website-based guest inquiries, maintaining a consistent, informative, and welcoming tone while delivering exceptional customer service.
- Assist with planning and executing special events from slot tournaments, dinners, gift giveaways, and promotional drawings
- Execute drawings and events as needed on the casino floor
- Support and cultivate new ideas and methods to deliver business solutions
- Perform other duties as assigned
Compensation:
- Target Rate: $25.00/Hour
Additional Benefits:
- $7 Daily Employee Parking
Physical Demands & Work Environment:
- Regularly required to see, talk, hear, walk, and stand
- Frequently required to use hands to handle, feel, and reach
- Occasionally required to sit or stoop
- Must occasionally lift and or move up to 30 pounds
- Requires visual acuity to perform close-up activities, peripheral oversight, and distinguish color
- The work environment contains bright lights, loud noise, and stressful situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
- Social media management
- Digital marketing
- Web campaign execution
- Customer service
- Event planning
- Brand ambassadorship
- Copywriting
- Proofreading
- Advertising media coordination
- Communication
Benefits
- Daily employee parking
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