Quality Assurance and Food Safety Technician

QUALITY ASSURANCE AND FOOD SAFETY TECHNICIAN

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience. 

Location and hours

• Chicago Food Factory:  2136 South Peoria Street Chicago, IL 60608
• 1st Shift: Sunday to Wednesday, 4:30am - 1:00pm
• 2nd Shift: Tuesday to Saturday, 8:30am - 5:00pm
• 3rd Shift: Sunday to Friday, 10:00pm - 6:30am

Responsibilities

• The Quality Assurance and Food Safety Technician is responsible for ensuring food safety policies are being adhered to and product quality standards are being met in our Food Manufacturing Plant. 
• Assist the front-line supervisory staff in ensuring adherence to GMP and HACCP program compliance. 
• Ensure the manufacturing processes and facilities of the company meet quality standards with emphasis on product safety, sanitation, environmental awareness, and customer satisfaction.
• Ensures product quality through random on-floor quality checks; ensure the facility meet FDA standard by regular internal audit.
• Perform routine audits in the plant & warehouse to ensure that company standards are met.
• Responsible for Food safety and quality control training class and schedule. 
• Responsible for HACCP records keeping, review, verification, and corrective actions. Updates or assists in the revisions of SOPs and specifications as required.
• Responsible for collecting and sending microbiological and chemical samples for lab test and verify that the results comply with the standards.
• Ensure supplier information updated and the material received follow company's QA standards. Ensure finished product specification, microbiological and chemical integrity.
• Perform audits of the factory (i.e. daily pre-operational checks, internal audits, etc.).
• Conducts in-depth investigations to assist in resolving non-compliant product or practice, in a timely fashion and applies findings to improve the process.

• Post-secondary education in Food Science, Chemistry, Public Health or Biological Science.
• Knowledge of food safety standards.
• HACCP plant experience is an asset.
• Previous leadership experience preferably in a Food Processing facility.
• Effective communication skills. 
• Strong organization skills and attention to detail.
• Ability to work under tight deadlines & pressure.
• Must be computer literate.
• Bilingual - English/Spanish an asset

Why you should join our team: 

• Full-Time starting immediately at $20.00/hour.
• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive group health benefits, and retirement plans that recognize your outstanding contribution.
• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.