Convention Service Manager

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The Convention Services Manager is responsible for coordinating and executing
group meetings, conferences, and events while providing exceptional service from
the planning stage through departure. This role serves as the primary hotel
contact for assigned groups, translating client expectations into detailed event
plans and ensuring seamless communication across hotel departments.

Key responsibilities include managing event details, preparing and distributing
Banquet Event Orders (BEOs) and group resumes, coordinating meeting space, food
and beverage requirements, audiovisual needs, room blocks, special requests, and
event timelines. The Convention Services Manager will conduct client meetings
and site visits, communicate changes to operational teams, and be present during
key events to ensure successful execution.

The ideal candidate has previous hotel convention services, catering, events, or
hospitality experience with excellent communication, organization, and
problem-solving skills. Strong attention to detail, the ability to manage
multiple groups and deadlines, and a passion for luxury hospitality are
essential.

This position works closely with Sales, Banquets, Culinary, Front Office,
Reservations, Housekeeping, and other hotel departments to deliver the elevated
service and memorable experiences expected of a Curio Collection by Hilton
property.

Schedule flexibility, including evenings, weekends, and holidays based on event
and business needs, may be required.

Plan with precision. Connect with purpose. Create unforgettable experiences.