Membership Sales Director

Membership Director at Hearthstone Country Club | Houston, TX | Invited
https://www.invitedclubs.com/clubs/hearthstone-country-club

Life Awaits at Hearthstone
Hearthstone Country Club is a premier private Club located in Houston, Texas.
Known for its exceptional golf courses, it offers Members and guests a
challenging golfing experience amidst beautiful surroundings. Beyond golf, the
Club provides a range of amenities such as tennis, fitness, swimming, dining,
and social events, creating a vibrant and welcoming community for its Members.

Job Summary:

The Membership Director is responsible for driving membership growth at the club
by recruiting new members, upgrading existing memberships, and enhancing the
overall member experience. This role supports the execution of strategic sales
initiatives to achieve and exceed the club’s annual membership revenue goals,
including dues added, initiation fees, and net member growth. The Membership
Director cultivates relationships with prospective members, facilitates the
onboarding of new members, and connects members to the club community through
effective engagement and communication.

Day-to-Day:

* Increase membership through targeted recruitment efforts and referrals, with
a focus on achieving or exceeding annual membership sales targets.
* Facilitate membership upgrades by engaging current members and promoting
higher-tier membership options that align with their interests and needs.
* Maintain a robust prospect inventory to support the club’s sales plan,
ensuring accurate tracking and management of prospects in the CRM system.
* Generate new member prospects and connect new members with the broader club
community.
* Partner with the RVP – Membership and Marketing team to develop and implement
quarterly and annual plans aimed at generating qualified leads through
targeted strategies and effective pricing.
* Collaborate with the General Manager during weekly sales meetings to review
progress, discuss strategies, and ensure alignment with the club’s overall
membership goals.
* Assist the membership department manage expenses and monitor contra revenue
to optimize financial performance and achieve net dues growth.
* Actively represent the club at community events and organizations to raise
awareness, attract potential members, and strengthen community relations.
* Execute a structured follow-up process for new members, utilizing a
30/60/90-day campaign to encourage member referrals and engagement.
* Participate in the planning and execution of club events and activities that
enhance member  engagement and promote membership growth

About You:

Required

* High school diploma or equivalent.
* A minimum of 2 years of sales experience with a proven track record of
meeting and exceeding goals.

Preferred

* Bachelor’s degree in business, Marketing, Public Relations, Communications,
Hospitality Management, or a related field.
* A minimum of 3 years of sales experience in hospitality, service industry, or
an equivalent combination of education and experience.
* Strong selling and negotiation skills; sales training is a plus.
* Familiarity with golf or the private club industry.
* Proficient in Microsoft Office Suite (Word, Excel), and CRM software.
* Excellent time management, organization, and prioritization skills, with the
ability to work independently and manage multiple tasks effectively.
* Exceptional customer service orientation with a focus on delivering a
high-level of satisfaction.
* Strong mentorship and interpersonal skills, capable of fostering a
collaborative team environment

What We Offer:

We believe in taking care of our team, and our Total Rewards package reflects
that commitment. Your actual base pay will be determined by your skills,
experience, education, location, and—if you're in a non-exempt role—hours
worked.

While not all roles at Invited are full-time, those full-time team members have
access to a comprehensive benefits package that includes:

Want to learn more? Visit www.invitedbenefits.com
http://www.invitedbenefits.com/ for full details.

* Medical, dental, and vision coverage
* Life insurance
* Short-term and long-term disability insurance
* 401(k) retirement savings plan
* Generous paid time off and leave programs (time off as required by applicable
law is also provided for part time team members)

Ready to join a dynamic company in the hospitality and service industry where
people help drive the success of the business? Since its inception in 1957,
Invited has operated with the central purpose of building relationships and
enriching the lives of our members, guests, and more than 17,000 employees. We
are the largest owner and operator of private clubs nationwide, with over 130
country clubs, city clubs, and athletic clubs. Our Clubs offer first-class
amenities, including  championship golf courses, modern workspaces, handcrafted
cuisine, resort-style pools, state-of-the-art racquet facilities, fitness
centers, and much more. Come be a part of this incredible and inclusive team
at Invited!

Have more questions? Check out our Invited Jobs
https://www.invitedclubs.com/company/careers website for more details
about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a
part of our Social Networks: LinkedIn
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Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a
comprehensive list of duties, responsibilities, or
requirements. Additional duties not mentioned here may be assigned as needed to
ensure the smooth operation of the Club.