HOA Assistant Manager

SBB Management is looking for an onsite Assistant HOA manager

* Manage the day-to-day operations in accordance with the management agreement
and the Community Association's policies and procedures.
* Read, understand and be knowledgeable with management contract and dedicatory
documents for the Community Association. Support Community Association
Manager in enforcement and administration.
* Assist in the daily operations of the amenities and recreation facilities.
* Guide Board of Directors by providing professional administrative and
managerial assistance.
* Meet and greet homeowners/residents that walk into the office.
* Answer incoming phone calls as needed.
* Return emails and voicemails within 24 hours or to the extent possible.
* Assist in administering facility card access and badge ID systems.
* Assist in conducting New Resident Orientations.
* Assist with maintenance of office equipment and supplies and overall
appearance of the amenities and recreation facilities.
* Oversee and conduct inspections of common areas and building facilities for
maintenance.
* Procure proposals and manage vendor contracts.
* Administer reservation schedule and process for Resident’s Community Center
and other community amenities.
* Coordinate e-blasts and exercise good communication skills.
* Elevate every day by creating an amazing experience for our customers as well
as team members.
* Provide solutions to customers to help them solve their housing needs.
* Special projects and other duties as assigned.
*

Qualifications
* HS Diploma or GED
* Ability to deliver a 5-star customer service to the Board and the residents
* Ability to advise and direct the Board to make the necessary decisions
* Ability to build rapport with clients
* Strong analytical and critical thinking skills
* Excellent written and verbal communication skills