Residences Attendant-Housekeeping

POSITION SUMMARY

Respond promptly to requests from guests and other departments. Fill cart with
supplies and transport cart to assigned area. Enter guest rooms following
procedures for gaining access and ensuring vacancy before entering. Replace
guest amenities and supplies in rooms. Replace dirty linens and terry with clean
items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and
room service items. Check that all appliances are present in the room and in
working order. Straighten desk items, furniture, and appliances. Dust, polish,
and remove marks from walls and furnishings. Vacuum carpets and performs floor
care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; properly store flammable materials. Ensure uniform
and personal appearance are clean and professional; maintain confidentiality of
proprietary information. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with others using
clear and professional language. Support team to reach common goals. Ensure
adherence to quality expectations and standards. Move, lift, carry, and place
objects weighing less than or equal to 25 pounds without assistance and in
excess of 25 pounds with assistance. Ability to push and pull a loaded
housekeeping cart and other work-related equipment over sloping and uneven
surfaces. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. Stand, sit, kneel, or walk for an extended period across
an entire work shift. Grasp, turn, and manipulate objects of varying size and
weight, requiring fine motor skills and hand-eye coordination. Perform other
reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: No high school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

MIRJ

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and
Gentlemen create experiences so exceptional that long after a guest stays with
us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world
over and pride ourselves on delivering excellence in the care and comfort of our
guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are
delivered graciously and thoughtfully every day. The Gold Standards are the
foundation of The Ritz-Carlton and are what guides us each day to be better than
the next. It is this foundation and our belief that our culture drives success
by which The Ritz Carlton has earned the reputation as a global brand leader in
luxury hospitality. As part of our team, you will learn and exemplify the Gold
Standards, such as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work you do and
who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.