About this role
With a genuinely friendly customer service attitude, assist Servers by
delivering food from the kitchen to the customer’s table quickly and safely.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
* Maintain helpful and service oriented customer service approach at all times
* Deliver food from the kitchen to the customer’s table. Ensure the food
arrives as soon as it is ready and at the proper temperature
* Pay attention to the activity at the customer’s table. Refill drinks timely
and without the customer asking
* Easily work with hostess, bartenders, cooks and servers to create a pleasant
dining experience
* Set up tables before during and after the shift to prepare for the next
diners
* Deal with complaints or problems with a positive attitude
* Assist dishwasher when necessary to keep kitchen clean and orderly
* Always use professional language with customers
Work Environment
This job entails frequent exposure to smoke, steam, high temperatures, humidity
and extreme cold. There is also frequent contact/immersion of hands in water,
sanitation solutions, meat products, poultry products, seafood and produce
items.
Physical Demands
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to
talk, hear and stand. The employee is frequently required to reach, bend, stoop,
shake, stir, pour, carry, push and lift objects up to 30 pounds. There is
substantial repetitive motion of the wrists, hands and fingers.
Position Type and Expected Hours of Work
This is a full-time position, approximately 40 hours per week, with occasional
schedule variations. This is a full-time exempt position. The work schedule
will likely change throughout the year to accommodate the business needs of the
property.
Travel
No travel is expected for this position.
Required Education and Experience
Ability to follow all sanitation procedures
- One year of prior restaurant experience.
- Ability to work in a team atmosphere
- High school diploma or food safety training
Other Duties
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities and activities
may change at any time with or without notice.
Requirements
- Customer Service
- Food Delivery
- Teamwork
- Table Setting
- Complaint Resolution
- Sanitation Procedures
- Communication Skills
- Time Management
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