About this role
The Guest Service Agent is responsible for processing check-ins/outs, securing
payment, verifying and adjusting billing, and assisting guests with reservations
and requests in a friendly, professional and timely manner, while following high
standards of quality to ensure guest satisfaction. This position will anticipate
guest needs, exceed expectations, and implement creative solutions to provide
exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical,
dental, vision, disability, and life insurance. We also offer a generous 401(k)
retirement match. To support work-life balance, we provide Paid Holidays and
Paid Time Off. Additional perks include access to our Employee Assistance
Program and Fund.
Requirements
- Guest Services
- Check-in/Check-out Processing
- Billing Adjustment
- Reservation Management
- Customer Service
- Payment Processing
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- 401(k) Retirement Match
- Paid Holidays
- Paid Time Off
- Employee Assistance Program
- Employee Assistance Fund
Ready to apply?
Direct link to Peachtree Group Hospitality Management's application. We don't collect your data.
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