Part Time (30 Hours) Associate Banker, Kendall Square Branch, Miami, FL

At Chase, we are passionate about creating memorable experiences for our clients
and employees, making them feel welcomed, valued, and understood. We build
lasting relationships by doing the right thing, exceeding expectations, and
embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture
with the utmost hospitality, using the latest banking solutions and cutting-edge
financial technology combined with friendly and attentive service.  Your role at
Chase will significantly contribute to the branch's success by delivering
exceptional client experiences. You will build trusted relationships with
clients, sharing product knowledge and solutions – helping clients achieve their
financial goals.

Job Responsibilities 
* Create a welcoming environment by delivering attentive and friendly service
by greeting clients as they enter the branch, making them feel heard and
cared for, leveraging a tablet to manage lobby traffic, check clients into
the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as
well as opening new accounts, while complying with all policies, procedures,
and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the
usage of technology self-service options such as leveraging the Chase Mobile
App, Chase.com, and ATMs can help them with their banking needs whenever,
wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking
thoughtful questions, demonstrating empathy, and sharing product knowledge
and solutions – partnering with other branch team members to help achieve
their financial goals.
* Perform branch operations, which may include managing cash devices such as
the cash vault, ATM, or others while adhering to all bank policies and
procedures.

Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations – delivering
attentive and friendly service, creating a welcoming environment. 
* Ability to build trusted relationships – demonstrating genuine care and
concern during interactions with clients.
* Ability to engage clients – communicating clearly and politely to understand
and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to
detail – providing a consistent client experience.  
* Ability to elevate the client experience – working collaboratively as a team
to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to
technology solutions.
* Cash handling experience.

Chase is a leading financial services firm, helping nearly half of America’s
households and small businesses achieve their financial goals through a broad
range of financial products. Our mission is to create engaged, lifelong
relationships and put our customers at the heart of everything we do. We also
help small businesses, nonprofits and cities grow, delivering solutions to solve
all their financial needs.

We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions.  We also offer a range of benefits
and programs to meet employee needs, based on eligibility. These benefits
include comprehensive health care coverage, on-site health and wellness centers,
a retirement savings plan, backup childcare, tuition reimbursement, mental
health support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
https://careers.jpmorgan.com/us/en/how-we-hire/faqs for more information about
requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a
range of financial services, including personal banking, credit cards,
mortgages, auto financing, investment advice, small business loans and payment
processing. We’re proud to lead the U.S. in credit card sales and deposit growth
and have the most-used digital solutions – all while ranking first in customer
satisfaction.

Our Consumer Banking group helps customers manage their money with checking,
savings and credit cards, combining the latest banking technology with
comprehensive solutions to meet the financial needs of nearly half of U.S.
households.