Online Cruise Travel Coordinator

We are seeking a motivated and detail-oriented Online Cruise Travel Coordinator to join our team. In this role, you will assist clients with planning cruise vacations by researching cruise lines, itineraries, cabin options, and onboard experiences. You’ll prepare customized quotes, organize travel details, and help ensure a smooth and enjoyable booking process from start to finish. This position is ideal for someone who enjoys planning, customer service, and helping others create unforgettable cruise adventures—all from a remote, home-based workspace.
Key Responsibilities:
Research and recommend cruise itineraries, ships, cabins, and destinations
Prepare quotes, proposals, and complete travel itineraries based on client needs
Communicate with clients to gather details, provide updates, and answer general questions
Coordinate with cruise line partners and suppliers to confirm bookings and special requests
Maintain accurate client records, confirmations, and booking information
Provide exceptional service to ensure client satisfaction and a seamless cruise experience
Strong communication and interpersonal skills
Excellent organizational skills with strong attention to detail
Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace)
Ability to work independently, multitask, and meet deadlines
Reliable internet connection and a distraction-free workspace
Customer service, hospitality, or administrative experience is a plus but not required
Flexible remote work schedule
Supportive and collaborative team environment
Opportunities for growth within the travel and hospitality industry
Access to exclusive travel discounts and perks after meeting eligibility requirements
A rewarding role helping clients plan memorable cruise vacations