About this role
What Makes a McKibbon Hotel Banquet Setup Attendant?
The hotel's Banquet Setup Attendant works to ensure all banquet events are set based on the requirements of the client and the banquet event order. They also work to ensure the client and guests are satisfied, making any necessary changes as requested.
A Day in the Life:
- You will be knowledgeable about the banquet menu, offering suggestions and being able to answer questions
- You will service guests’ special requests as aligned with company and brand standards.
- You will maintain adequate supplies of clean dishware.
- You will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
- You will collect dirty dishes and tableware, and run them through the dishwasher.
- You will assist with the set-up and breakdown of banquet events
- You will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
- You will clean any spilled items, broken items, and remove trash, when necessary.
- You will mop or vacuum floors.
- You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
- You will perform other various duties as requested by management.
Requirements
- One to two years’ experience in a customer service role
- The ability to work a flexible schedule, including shift work, weekends, and holidays
- The legal ability to lift, pull or push up to 50 lbs. on a regular basis
- The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
- The ability to anticipate customer needs, and change course of action accordingly
Ideal Skills & Qualities:
- The drive to approach each guest interaction with the mindset of exceeding guest expectations
- Embracing the culture, and personifying it in daily interactions with guests and team members
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Requirements
- Customer Service
- Banquet Event Setup
- Event Breakdown
- Guest Relations
- Menu Knowledge
- Handling Special Requests
- Dishwashing
- Food and Beverage Service
- Cleaning and Sanitation
- Floor Cleaning
- Inventory and Supply Restocking
- Physical Stamina
- Lifting and Carrying
- Anticipating Customer Needs
- Adaptability
- Teamwork
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Pet Insurance
- Short-Term Disability
- Long-Term Disability
- Paid Time Off
- Paid Holidays
- Tuition Assistance
- Competitive Compensation
- Incentives
- 401(k) Savings Plan
- Associate Referral Program
- Training and Career Development
- Fundraising Matching Funds
- Team Volunteer Opportunities
- 24/7 Chaplain Services
- Hotel Rate Discounts
Ready to apply?
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