Host - Rolex Meatpacking

<p class="MsoNormal" style="margin-right: 22.7pt; tab-stops: 53.1pt .8in;"><strong><span style="font-family: 'Arial',sans-serif;">Job Title:</span></strong><span style="font-family: 'Arial',sans-serif;"> Host </span></p><p class="MsoNormal" style="margin-right: 22.7pt; tab-stops: 53.1pt .8in;"><strong><span style="font-family: 'Arial',sans-serif;">Reports to:</span></strong><span style="font-family: 'Arial',sans-serif;"> Boutique Management<span style="mso-tab-count: 4;">                                     </span><span style="mso-spacerun: yes;">            </span></span></p><p><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Division:</span></strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"> Retail<span style="mso-tab-count: 1;"> </span></span></p><p> </p><p><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">ESSENTIAL JOB RESPONSIBILITIES</span></p><p class="MsoListParagraph" style="margin-left: 0in; mso-add-space: auto; text-align: justify;"><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Bucherer 1888 is looking for an energetic, friendly, and experienced hospitality professional to join our team. The right candidate will have an engaging personality, be quick on their feet, and ready to exceed all expectations delivering a first in class client experience.  The Host will be warm and engaging, greeting clients throughout the store, offering beverages such as coffee, espresso, tea, water, etc., and serving them. The Host must also be comfortable with helping host in store client events and create surprise and delight moments, which may include light bites and greater hospitality responsibilities to include food and beverage. </span></p><p class="MsoListParagraph" style="margin-left: 0in; mso-add-space: auto; text-align: justify;"><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;"> </span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Engage clients with warmth and ultimate hospitality upon their entry to the business and throughout their instore journey</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Manage and monitor guest flow leveraging our crowd control tool, to maintain an organized and elevated environment</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Collaborate with Client Advisors, Managers, and Back of House Support to ensure smooth coordination of guest services</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Relay important information about reservations, special requests, and VIP guests to the appropriate team members.</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Demonstrate a strong ability to relate and converse with clients </span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Offer and prepare hospitality selections, to include but not limited to coffee, tea, waters, soda, etc. along with chocolates and more</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Ensure the tidiness of hospitality spaces, equipment, and supplies at all times</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Support hospitality and store management team in placing hospitality related supply orders, receiving, and distributing necessary supplies.</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Perform all duties with the upmost professionalism, warm demeanor, and discretion</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Maintain clean and sanitized work areas, utensils, equipment, service, and seating areas</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Adhere to all security and operations related guidelines </span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Be proactive in learning general brand knowledge, to speak to company history</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><!-- [if !supportLists]--><span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #383f44;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';">       </span></span></span><!--[endif]--><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">Have a clear understanding of overall store layout to concierge clients to the right locations</span></p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"> </p><p class="MsoListParagraph" style="margin-left: 22.5pt; mso-add-space: auto; text-align: justify; text-indent: -.25in; mso-list: l0 level1 lfo1; tab-stops: list 22.5pt;"><span style="font-family: 'Arial',sans-serif; color: #383f44; background: white;">QUALIFICATIONS</span></p><ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-family: 'Arial',sans-serif;">Must have prior Luxury/High-end/Hospitality experience, along with customer service or retail experience.</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-family: 'Arial',sans-serif;">Must have experience hosting and serving non-alcoholic beverages to guests.</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-family: 'Arial',sans-serif;">Must be willing to work entrance door and greet all that visit.</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-family: 'Arial',sans-serif;">Well spoken, good listening skills and professional demeanor.</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-family: 'Arial',sans-serif;">Must be comfortable communicating with VIP clients.</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-family: 'Arial',sans-serif;">Self-motivated. A team player with a keen sense of attentiveness to guests.</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;"><span style="font-family: 'Arial',sans-serif;">Ability to stand, walk and bend for long periods of time throughout your work day.</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in; background: white;">Must be flexible to work, opening and closing shifts, as well as Saturday and Sunday.  Shifts will vary by week.</li></ul><p><strong>Compensation Range</strong>: $20.00 - $27.00, commensurate upon experience</p><p>We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.</p>